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General Support

If you have any questions or you run into problems when using our site please contact us.

User Accounts

If you have forgotten your username / password or are experiencing problems logging in, please click here.

Not sure how a financial product works or confused by jargon or abbreviations?

Be sure to visit the Money Made Clear web site from the FSA (Financial Services Authority) for impartial guides, explanations and information.

Lost or cannot find something?

Use our site map to find your way around and see how moneygem.com is organised.

Accessibility

The moneygem web site has been devised to be as accessible as possible and we always welcome suggestions for improvement and refinement. Where possible we have used logical and clean mark up that utilizes ‘title tags’ and ‘alt tags’ for contextual information under text only conditions.
Access Keys

Our interface system has some functionality via the use of tab indexes and access keys to assist those unable to use a mouse.

Link Access Key Link Access Key
Account a Login l
Profile p Register r
Log Out t Shortlist s
       
Credit Cards c Home h
Loans o Network j
Mortgages m Help q
Insurance i About u
Credit e Contact k
Debt d Advertising v
Bank Accounts b Privacy y
News n Terms Of Use z
Data g Site Map x
Tax f RSS w

Screen Resolution

moneygem.com is best viewed using a display with a screen resolution of 1024px * 768px. Viewing with a lower screen resolution than this may require you to scroll horizontally to view pages in full.

Use of Tables

Despite extensive use of cascading style sheets (CSS), the moneygem interface still relies on some tables to control layout and positioning. Table summaries are used to provide some context for screen readers.

Javascript

Javascript is required for the interactive functionality of the moneygem user interface.

Cascading Style Sheets & Browser Text Size

Overriding our style sheets or excessively increasing / decreasing text size (beyond two browser increments) may cause considerable visual distortion - resulting in a less than optimal user experience.



ALL DATA, INFORMATION AND OPINION IS PRESENTED HERE 'AS IS' AND SHOULD NOT BE CONSIDERED OR USED AS LEGAL FINANCIAL ADVICE.

THE ACCURACY AND COMPLETENESS OF ANY DATA / INFORMATION CANNOT BE GUARANTEED AND NO WARRANTY
OR REPRESENTATION IS GIVEN. VIEW FULL TERMS OF USE.